Frequently Asked Questions
Find answers to common questions about MVCCart. Can't find what you're looking for? Contact us and we'll be happy to help!
Yes! Unlike subscription platforms like Shopify or BigCommerce, you pay once and own the license forever. No monthly fees, no hidden costs.
Optional support and maintenance plans are available if you want ongoing assistance, but they're completely optional. Many customers run MVCCart successfully without any recurring fees.
Not necessarily! While MVCCart is built for developers who want complete control, we offer several options for non-technical users:
- Professional installation services - we set everything up for you
- Video training courses - learn to manage your store
- Pre-built themes - no coding required
- Comprehensive documentation - step-by-step guides
- Support team - we're here to help!
Many successful store owners use MVCCart without technical backgrounds.
Enterprise Edition gives you everything:
- Unlimited domain licenses - use on as many sites as you want
- Full source code access - customize without limits
- All modules and features included - no extra purchases needed
- White-label rights - rebrand as your own platform
- Lifetime updates - get all future versions free
- 2 years premium support - priority assistance when you need it
- Custom deployment assistance - we help you get set up
Perfect for agencies serving multiple clients or businesses that want complete ownership.
Absolutely! You can upgrade anytime and we'll credit your original purchase toward the higher tier. For example:
- Starter ($299) ? Professional = $500 upgrade fee
- Starter ($299) ? Enterprise = $2,200 upgrade fee
- Professional ($799) ? Enterprise = $1,700 upgrade fee
As your business grows, MVCCart grows with you. No need to migrate to a different platform!
Every license includes support:
- Starter Edition: 6 months email support (48-hour response)
- Professional Edition: 1 year priority support (24-hour response)
- Enterprise Edition: 2 years premium support (4-hour response)
All customers also get:
- Comprehensive documentation
- Video tutorials
- Community forums
- Knowledge base
Need extended or premium support? We offer ongoing maintenance plans and priority support subscriptions.
We've made Azure deployment as simple as possible:
- Professional and Enterprise editions include comprehensive deployment guides
- Step-by-step instructions with screenshots
- Pre-configured ARM templates
- Database setup scripts
- CI/CD pipeline examples
Most customers have their store live within a few hours. If you prefer hands-off deployment, we also offer installation services where we handle everything for you.
Alternative Hosting: MVCCart also works on any hosting provider that supports ASP.NET Core and SQL Server, including AWS, Google Cloud, and traditional web hosts.
MVCCart supports all major payment gateways:
- PayPal - PayPal Checkout, PayPal Credit, Venmo
- Stripe - Credit cards, Apple Pay, Google Pay
- Square - Online and POS integration
- Authorize.net - Enterprise payment processing
Starter Edition includes basic PayPal and Stripe integration. Professional and Enterprise editions include all payment gateways.
Need a different gateway? Enterprise Edition includes full source code so you can integrate any payment processor, or we can build a custom integration for you.
Yes! We offer a 30-day money-back guarantee on all editions.
If you're not satisfied with MVCCart for any reason within 30 days of purchase, contact us for a full refund. No questions asked.
We're confident you'll love MVCCart, but we want you to feel confident in your purchase. Try it risk-free!
Absolutely! MVCCart is built on ASP.NET Core, one of the fastest web frameworks available.
Performance features include:
- Optimized database queries with proper indexing
- Multi-level caching (memory, distributed, CDN)
- Async/await throughout for better scalability
- Azure auto-scaling support
- CDN integration for static assets
- Lazy loading and pagination
MVCCart customers successfully run stores with 100,000+ products and handle thousands of daily orders. The platform scales with your business.
Yes! MVCCart follows PCI compliance best practices:
- Never stores credit card numbers (tokenization via payment gateways)
- SSL/TLS encryption for all data transmission
- Secure password hashing with bcrypt
- Protection against common vulnerabilities (SQL injection, XSS, CSRF)
- Role-based access control
- Audit logging of sensitive operations
Our Security Best Practices Guide provides detailed information on maintaining PCI compliance with your MVCCart installation.
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